SellStickReports
Benchmarks and market research on business telephony, with sources and sample sizes.
September 2026How many inbound calls do SMEs actually miss?
Measured benchmarks: 30 to 35% of inbound calls go unanswered, 13.4% of missed callers never reconnect, and 8 to 29% of conversations happen outside business hours.
September 2026What does a voice AI phone agent cost in 2026?
Four pricing models compared at published rates: DIY platforms, enterprise contracts, metered European vendors, and flat subscriptions.